Terms of Service

Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of Gradetor, including the Gradetor web app at gradetor.com/app ("the Web App"), the public registry at gradetor.com/registry ("the Registry"), and this website (together, "the Service"). By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and AITech Anjos, a company based in Switzerland ("we", "us", or "our"). How we handle personal data is described in our Privacy Policy.

You Must Be 18 or Older

You must be at least 18 years of age, or the age of majority in your country of residence if that age is higher, to create an account, buy grades, or use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms. The Service is not directed to children or minors, and we do not knowingly collect data from anyone under 18.

What Gradetor Does

Gradetor uses artificial intelligence to estimate the condition of collectibles from photographs. You photograph the front and back of a coin, banknote, trading card, stamp, or comic in the Web App, and the Service generates a grade report ("Report"), which may include:

• An estimated grade on the scale commonly used for the category: 1–70 for coins and banknotes (together with an approximate equivalent on the grading scale customary in your country), 1–10 for trading cards, 0.5–10 for comics, and 1–100 for stamps;
• a likely grade range, a condition breakdown, and a list of visible defects;
• an identification of the item (for example country, year, issue, series, or edition);
• an authenticity opinion, based only on what is visible in the photos (see section 5); and
• an opinion on whether professional grading may be worthwhile for the item.

The Service does not provide values, prices, or market estimates for any item. Photos that cannot be graded (for example because they are unclear, incomplete, or do not show a supported item) are rejected, and no grade is used for them. We may add, change, or remove categories, scales, and features of the Service over time.

Understanding AI Output

It must be understood as follows:

• It is an estimate only and may be incomplete or entirely incorrect. Two Reports for the same item may differ.
• It is not a certified grade, not an appraisal or valuation, and not professional, legal, financial, or investment advice.
• It is not issued, verified, or endorsed by any professional grading service, authentication service, auction house, dealer, or authority. Gradetor is not affiliated with any professional grading service, and a Report does not predict the grade that any such service would assign.
• It depends on the quality, lighting, angle, and completeness of your photos. Photos cannot show everything that affects condition, such as weight, edge details, surface texture, smell, paper quality, or hidden damage.
• Accuracy, completeness, and reliability are not guaranteed.

You are solely responsible for any decision you make on the basis of a Report, including decisions to buy, sell, insure, submit for professional grading, or clean, restore, or otherwise handle an item.

An Opinion, Never a Guarantee

The authenticity opinion in a Report only describes whether the photos show visible signs that are commonly associated with genuine or non-genuine items. It is not an authentication and must not be presented as one. Before buying, selling, or insuring a valuable item, have it examined and authenticated by a qualified professional.

Reports Shown to Others

Reports, public Registry pages, report numbers, QR codes, and saved report images are provided to the account holder only. They are not addressed to buyers, sellers, insurers, or any other third party, and third parties may not rely on them. Anyone considering buying, selling, or insuring an item must make their own checks and, for valuable items, obtain a professional grading and authentication. To the extent permitted by law, AITech Anjos has no liability towards third parties who rely on a Report, and the owner of a Report is responsible for how they present it to others.

Using Reports on Other Websites

Marketplaces, auction sites, social networks, and other third-party platforms have their own rules on what a listing or post may contain, for example on grades, grading companies, estimated values, links, QR codes, or text in images. You are responsible for checking whether, and how, you may use a Report, a grade, a report number, a link, a QR code, or a saved report image on any such platform. We do not guarantee that they are accepted anywhere. To the extent permitted by law, AITech Anjos is not liable for removed listings, warnings, restrictions, suspended or blocked accounts, penalties, fees, or lost sales resulting from your use of them on a third-party platform.

Your Account

The Web App requires an account, created by signing in with Google or Apple. You are responsible for keeping access to your sign-in method secure and for all activity under your account.

• One account per person. You may hold only one account. Accounts are personal and may not be shared, sold, or transferred.
• One active session at a time. An account can be signed in on one device or browser at a time; signing in elsewhere signs out the previous session.
• You must provide accurate information and must not create accounts by automated means, to obtain additional free benefits, or to resell access to the Service.

Buying Grades

Reports are paid for with grades, which you buy in advance. There is no subscription and nothing renews automatically.

• Price. Grades are sold at a price per grade, currently USD 2.99. Where available, the price is shown in your local currency. The price, the currency, and any applicable taxes are shown before you pay; the exact amount charged is displayed on the secure checkout page.
• Any quantity. You can buy as many grades as you like in a single, one-time payment.
• Payment. Payments are processed by our payment provider, Stripe. We do not receive or store your full card details. Grades are credited to your account once the payment is confirmed.
• No expiry. Grades you have bought do not expire.
• Use. One grade is used for each successful Report. If photos are rejected because they cannot be graded, or a Report cannot be generated because of a technical error, no grade is used.
• Price changes. We may change the price per grade at any time. A price change applies only to future purchases and does not affect grades you have already bought.
• Grades have no cash value, cannot be transferred to another account, and cannot be exchanged for money, except where required by law.

We may, at our discretion, grant free grades, for example for trials, promotions, or as a goodwill gesture. Free grades may be subject to additional conditions announced with them.

Refunds

Unused grades are non-refundable, except where required by mandatory law.

Consumers in the European Union, the United Kingdom, and other countries with a statutory right of withdrawal. If you buy as a consumer, you may have a statutory right to withdraw from a purchase of digital content or services within 14 days. Grades are delivered immediately. By buying grades and then starting to use them, you expressly request that we begin performance immediately, and you acknowledge that you lose your right of withdrawal for grades you have used. For grades that you have not yet used, your statutory right of withdrawal remains unaffected for the legal withdrawal period; to exercise it, contact us at the address in section 23 within that period. Swiss law does not provide a general right of withdrawal for online purchases.

Nothing in these Terms limits any rights you have under mandatory consumer-protection law in your country of residence.

Report Numbers and Publishing a Report

Every Report receives a random 12-digit report number.

• Your choice before grading. The "Save in the registry" switch on the grading screen is on by default and you can turn it off before grading. If it is on, the Report becomes publicly visible to anyone who has its report number at gradetor.com/registry. This includes the photos you submitted, the grade, and the other details of the Report. It never includes your name or email address.
• Turning it off. You can remove a Report from the Registry at any time in the Web App. After that, anyone looking up its number is told that the report could not be found or was removed by its owner. Deleting a Report also removes it from the Registry.
• Not indexed. Registry pages are marked so that search engines do not index them. However, anyone who has a report number, for example because you shared it or it was shown in a listing, can view the Report and may copy or share what they see. We cannot control copies made by third parties before a Report is removed.
• Your responsibility. Only publish photos that you have the right to publish, and do not include personal data in your photos (for example faces, names, addresses, documents, or certificates showing personal information).
• No endorsement. A Report in the Registry is still an AI estimate (see sections 4 and 5). It is not a certificate, and the existence of a Report does not confirm that an item offered for sale is the item shown, or that it is genuine.

We may remove a Report from the Registry at any time, for example if it breaches these Terms or the rights of others.

Your Responsibilities

You agree to use the Service only for lawful purposes. You must not:

• Submit photos you do not have the right to use (for example photos copied from the internet or from other people's listings), or content that is unlawful, harmful, or unrelated to the items the Service grades, including photos whose main subject is a person.
• Present a Report as a certified grade, professional appraisal, authentication, or guarantee, or use it to mislead buyers, sellers, insurers, or anyone else, for example by showing a Report for a different item than the one offered.
• Use the Service to create, market, or pass off counterfeit, replica, or altered items as genuine.
• Attempt to reverse engineer, scrape, overload, or tamper with the Service, enumerate report numbers, or access the Service or the Registry by automated means.
• Share accounts, resell access, or use the Service to build a competing product.
• Commit or attempt payment fraud, including using payment methods without authorization or filing unjustified chargebacks or payment disputes.
• Create or use additional accounts to get around a suspension, a block, the fair-use limit, or any other restriction we have applied.

Fair use. To protect the Service against abuse and to keep it available for everyone, we apply a daily limit on AI requests per account, which is not published and may change. We may also rate-limit, throttle, or suspend access in case of excessive, automated, or abnormal usage.

Your Photos Remain Yours

You retain ownership of the photos and other content you submit ("Your Content"). You grant us a limited, non-exclusive, worldwide licence to host, store, process, and display Your Content, and to transmit it to our service providers, only as necessary to provide and secure the Service - for example, to send photos to our AI provider to generate Reports, to store Your Content and Reports in your account, and, if you turn on "Save in the registry", to display them publicly in the Registry until you turn it off.

We do not sell Your Content. You are responsible for Your Content and confirm that you have the right to submit it and that it does not infringe the rights of any third party.

You are solely responsible for the photos you submit, and AITech Anjos is not responsible for them. We do not check who owns the photos, who took them, or whether they show an item you actually own or possess. You must only submit photos you took yourself or have the right to use. Using photos copied from the internet, from other people's listings, or from any other source without permission is not allowed. A Report only describes the photos that were submitted: a Report made from someone else's photos says nothing about any item you own, and using it to suggest otherwise is misuse of the Service.

Photos used without permission. If you believe a Report in the Registry uses your photos or other content without permission, write to contact@aitechanjos.com with the report number and a short explanation. We will review the request and, where justified, remove the Report from the Registry and may block the account that submitted it.

Ownership

All software, design, text, and branding of the Service and this website, including the name and logo "Gradetor", are the property of AITech Anjos and are protected by intellectual property laws. Subject to these Terms, you may use the Reports you create for your own personal purposes, and you may share them or their report numbers with others, provided that you do not present them as certified grades, appraisals, or authentications. You may not otherwise reproduce, distribute, or create derivative works of the Service without our written permission.

Providers We Rely On

The Service uses third-party providers, including OpenAI (AI analysis of photos), Stripe (payments), Google and Apple (sign-in), and our hosting provider. Their processing of data is described in our Privacy Policy and in their own terms and policies. We are not responsible for the availability or conduct of third-party services beyond our reasonable control.

Liability Cap

To the fullest extent permitted by applicable law, AITech Anjos, its owners, and its creators shall not be liable for any indirect, incidental, special, punitive, or consequential damages, or for any loss of profit, revenue, data, or goodwill, arising out of or in connection with:

• Your use of, reliance on, or inability to use the Service or any Report.
• Any purchase, sale, insurance, investment, professional grading submission, or other decision influenced by a Report.
• Any counterfeit, replica, altered, or restored item that was not detected, or any genuine item that was flagged as doubtful.
• Any inaccuracy, error, or omission in a Report, including grades, identifications, and authenticity opinions.
• Any use by third parties of Reports that you chose to publish in the Registry.
• Any loss of data.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service shall not exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent or gross negligence, or for death or personal injury caused by negligence.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless AITech Anjos and its owners and creators from claims, damages, losses, and expenses (including reasonable legal fees) brought by third parties arising out of your misuse of the Service, Your Content (including photos you publish in the Registry), the way you present Reports to others, or your breach of these Terms.

As-Is Service

To the extent permitted by law, the Service and all Reports are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that any Report will be accurate, complete, or suitable for any purpose. Consumers retain any statutory warranty rights that cannot be excluded.

Ending Use of the Service

You may stop using the Service at any time. You can delete individual Reports and your account in the Web App. Deleted Reports and accounts are hidden from you and from the Registry, and deleting your account signs you out on all devices; the underlying records are retained as described in our Privacy Policy, and you can ask us to erase them permanently. Unused grades are lost when you delete your account and are not refunded, except where required by law.

We may suspend, restrict, block, or terminate your account or access, at our reasonable discretion, with immediate effect and, where appropriate, without prior notice, if you breach these Terms, misuse or abuse the Service, commit or attempt fraud (including payment fraud or unjustified chargebacks), create accounts to get around a restriction, or where required by law. While an account is blocked or terminated, all of its Reports are hidden from the Registry; if we lift the block, Reports that were public become visible again. Unused grades of an account that is blocked or terminated for these reasons are not refunded, except where required by law. If we terminate your account without cause, we will refund the unused grades you paid for. Provisions that by their nature should survive termination - including the disclaimers, limitation of liability, indemnification, intellectual property, and governing law clauses - continue to apply.

Modifications

We may modify, suspend, or discontinue features of the Service. We may update these Terms from time to time; the updated version will be posted on this page with a new date. For material changes, we will give account holders reasonable notice, for example in the Web App or by email. If you continue to use the Service after the changes take effect, you accept the updated Terms; if you do not agree, you may stop using the Service. Changes do not affect grades you have already bought.

Events Beyond Our Control

We are not liable for any failure or delay in providing the Service caused by events beyond our reasonable control, including internet or network outages, failures of third-party services (such as our AI, payment, hosting, or sign-in providers), power failures, natural disasters, epidemics, war, strikes, or governmental actions.

Transfer of These Terms

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganisation, or sale of assets, provided that this does not reduce your rights as a consumer under mandatory law.

Your Suggestions

If you send us feedback, ideas, or suggestions about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate that Feedback without obligation or compensation to you. Feedback is voluntary and not confidential.

Swiss Law

These Terms are governed by the laws of Switzerland, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. Subject to mandatory law, the courts of the Canton of Zürich, Switzerland, have exclusive jurisdiction. Consumers also benefit from any mandatory protections of the law of their country of residence and may bring proceedings in the courts of their country of residence where mandatory law provides so.

If Part of These Terms Is Unenforceable

If any provision of these Terms is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. These Terms were drafted in English; translations may be provided for convenience, and in case of conflict the English version prevails, unless mandatory law provides otherwise. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Get in Touch

For support, withdrawal or refund requests, or questions about these Terms, contact us at:

contact@aitechanjos.com

AITech Anjos
Postfach 158
8488 Turbenthal, Switzerland